Terms of Service · Privacy Policy · Data Processing Agreement · Sub-processors
Sub-processors
Last updated: 15 October 2026
Leading Edge AI ("we"), the company behind EchoVerb, uses the service providers below to run EchoVerb (the "Service"). Each one processes personal data only to provide its part of the Service, under a written contract that includes data protection terms.
We give customers at least 30 days' notice before adding or replacing a sub-processor, by email to account owners and by updating this page. Customers on a Data Processing Agreement may object as described in it.
Sub-processors that handle meeting content
| Provider | What it does for the Service | Data it handles | Where |
|---|---|---|---|
| Recall.ai, Inc. | Joins the meeting as the bot, streams audio to us, records video and audio when recording is switched on, and produces the meeting transcript | Meeting audio and video, participant names, meeting chat messages sent by the bot, transcripts | EU (Frankfurt, AWS eu-central-1). US company |
| OpenAI, L.L.C. | Speech recognition: turns what each person says into text, a phrase at a time, during interpreted meetings | Short audio clips of speech, participant names and glossary terms (as recognition hints) | United States |
| Anthropic, PBC | Live translation; meeting notes and summaries; questions asked in "Ask"; the meeting coach (agenda tracking, suggested agendas) | Transcript text, translations, meeting titles, agenda items, calendar invitation text (agendas only) | United States |
| Supabase, Inc. (on Amazon Web Services) | Database and sign-in | Account details, meeting records, transcripts, translations, notes, calendar meeting details, settings | United Kingdom (London, AWS eu-west-2) |
| Amazon Web Services EMEA SARL | Hosting of our servers, including our own speech fallback and voice engine | Everything passing through the Service while it is processed | United Kingdom (London, AWS eu-west-2) |
Sub-processors that handle account and service data only
| Provider | What it does | Data | Where |
|---|---|---|---|
| Microsoft Ireland Operations Ltd | "Sign in with Microsoft"; reading the calendars people connect; sending our emails (sign-in codes, meeting reminders, shared-meeting links) | Name, email address, Microsoft account and organisation identifiers, calendar meeting details for the next 24 hours, email content we send | EU / UK |
| Stripe Payments Europe, Ltd. | Card payments, invoices, VAT | Billing name, email, address, VAT number, payment card (held by Stripe, never by us), usage minutes | EU / United States |
Used only if a customer switches them on
| Provider | When | Data | Where |
|---|---|---|---|
| ElevenLabs, Inc. | Premium voices for spoken translation (the standard voice runs on our own servers) | Translated text to be spoken | United States |
| Expo (650 Industries, Inc.) | Phone notifications from the mobile app | Device push token, notification text (meeting name, time) | United States |
| The customer's own storage (e.g. Amazon S3) | "Your own storage": recordings, transcripts and notes are copied to a bucket the customer controls | As configured by the customer | Chosen by the customer |
What we run ourselves (no third party)
- The standard voice used to speak translations into the meeting.
- A fallback speech recogniser, used if the main one is unavailable.
International transfers
Where a provider processes data outside the UK or EEA, we rely on appropriate safeguards recognised under UK data protection law, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or the UK Extension to the EU-US Data Privacy Framework where the provider is certified.
None of these providers is permitted to use customer data to train its AI models.
EchoVerb is a Leading Edge AI product · Leading Edge AI, 1 Hutton Close, South Church Enterprise Park, Bishop Auckland, County Durham, DL14 6XG